Still have questions? You're always welcome to call us at 1-833-DOG-PICS, but we also did our best to answer some of the common questions below.
DOES FUREVER USA SELL GIFT CERTIFICATES?
HOW LONG IS MY GIFT CERTIFICATE VALID FOR?
All promotional gift certificates awarded during a FUREVER USA contest or giveaway must be validated within 7 days of being awarded, or by a date otherwise indicated.
This doesn't mean your photography session must occur, we only that we ask that steps 2 and 3 to be completed prior to the expiration date.
Gift certificates purchased by a friend or loved one are valid for 1 year from purchase date and may need to be reissued after 1 year.
Is the photography indoors or outdoors?
Most of the time it's an indoor photography experience. This allows your fur-kids to focus on you and not be distracted by a squirrel, a ball, or someone else wanting to show them love.
Our in-studio experience also allows us to provide a same day reveal of your photography. If you have a restriction that might keep you from visiting one of our partner studios, please let us know and we can discuss other options.
Is your deposit refundable?
Absolutely! As long as your experience is canceled 72+ hrs prior to your appointment, we are happy to refund your initial purchase.
what if you need to reschedule?
Things come up! No problem. If you can provide us with 72 hrs or more notice, we can easily reschedule your experience. If it is less than 72 hrs notice, we may require an additional booking deposit of $100.
What if your gift certificate is a value greater than your booking amount?
THAT'S AWESOME!!! The remaining balance would then be applied towards your print order.
DOES FUREVER USA OFFER PAYMENTS?
Yes! We have a couple options actually. We are happy to offer a layaway plan that fits into your budget. Additionally, we have a partnership with PayPal to offer no interest and/or no payments for 6 months.
is your dog GRUMPY, nervous, shy, or extra happy?
New places and new faces can do that! Not to worry! Remember, the FUREVER USA Experience isn't about making your fur kids fit into our zone because we are all about giving your fur-kids the space and time to feel comfortable and ready to be a part of the photography experience.
Also, we scheduling experiences so that we almost never have over lap when our fur-families visit our studios.
ARE THE PHOTOS ONLY BLACK AND WHITE?
NOPE! Not at all. It's a style we love and it often allows you to focus on the relationship and emotion in the photography, but we have amazing color photography too!
What should you expect the day of?
who can be included in your photography
We offer a "Dog Loving Family Experience". . . So a good rule of thumb is anyone who loves those fur kids of yours should be included. That includes furry and non-furry siblings!
Anyone who is an important part of your family is not only welcome, but encouraged!
We are a collection of dog photographers with a passion for homeless animals. Our mission is to end the stigma of rescue animals while photographing dog families across the United States.
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